Effective Date: 1 January 2026
RESEARCH AND COMMUNICATIONS GROUP LIMITED provides executive research monographs, quantitative datasets, and bespoke strategic consulting deliverables. This policy clarifies the fulfillment protocols for both digital intelligence assets and physical archival publications.
1. Digital Transmission Protocols (Primary Method)
Zero Delivery Fees for Digital Assets: All electronic research monographs, PDF whitepapers, executive briefings, and econometric datasets are transmitted without shipping or handling fees.
Upon completion of an advisory engagement or validation of a research license:
- Delivery Channels: Encrypted direct download links are dispatched to the authorized corporate email address on file.
- Fulfillment Timelines: Standard published monographs are made available immediately or within 2 hours of payment confirmation. Custom econometric datasets or bespoke board briefs are delivered according to the agreed project milestone schedule.
- File Formats: Universal Adobe PDF (searchable, print-optimized), XLSX data appendices, and interactive presentation decks.
2. Physical Archival Editions & Hardbound Dossiers
Where client organizations request physical, hardbound archival editions or executive presentation binders:
- Carrier Partners: International priority courier services (DHL Express, FedEx, New Zealand Post International).
- Dispatch Timeframe: Archival volumes are produced and dispatched within 3 to 5 business days following final digital sign-off.
- Transit Times: New Zealand domestic (1–2 business days); Australia (2–4 business days); Asia-Pacific, North America, Europe (3–6 business days).
- Tracking: End-to-end tracking coordinates and proof-of-delivery signatures are provided via email at dispatch.
3. Customs, Duties & Taxes for Physical Shipments
Physical archival publications are categorized under HS Code 4901 (Printed books, brochures, leaflets, and similar printed matter). Any local import duties, VAT/GST or customs clearance fees assessed by destination authorities remain the responsibility of the receiving entity.
4. Non-Receipt or Transmission Inquiries
If your authorized representative has not received digital access credentials within the anticipated timeframe, contact our fulfillment desk immediately:
Distribution & Fulfillment Desk
RESEARCH AND COMMUNICATIONS GROUP LIMITED
91 Panorama Drive, RD 5, Welcome Bay, Tauranga 3175, New Zealand
Email:
[email protected]
Phone: +64 7 570 0192